Voice over IP. (VoIP)

What is VoIP?

About the RGT Voice over Broadband (VOB) Network

1. Underlying technologies
RGT’s VOB network is a Nationwide Broadband Network that uses ADSL as its basic access links.

It is a wholly secure proprietary private network dedicated only to RGT’s customers but uses open standards and interfaces to facilitate easy connectivity to other networks including the UK PSTN and the Internet.

RGT achieves this through the inter-working of its unique network termination equipment, which is located at the customers premises, and its core network call management, switching systems, and routers which are in the heart of its network. RGT’s network termination equipment has been developed to interface directly with any of the UK’s most popular PABX’s, immediately making them IP enabled.
This technology has been developed by UK experts in the application of IP technology and is exclusive to RGT.

2. Operating Standards
Through the inter-working of its network elements RGT is able to offer 99.99% network availability to its end users, i.e. compared to 99.94% which is the more normal standard for Broadband based offerings. This means RGT’s network is directly comparable to PSTN standards of availability. Finally through application of QoS service management techniques RGT can ensure that should our customers choose to use the network for both voice and data then priority will be give to voice to ensure call quality is not impacted.

3. Network Benefits
3.1. Quality and cost
All of RGT’s customer to customer calls will be carried on RGT’s network. They will not be transmitted via the internet. Customers who have multiple sites connected by the RGT VOB network will effectively be given their own Virtual Private Network across which their inter site calls will be carried.

This has two advantages;
• All calls are carried over a fully managed environment, and
• Calls will be transmitted free of charge when they remain on net.

All other calls will be carried on RGT’s network to the point of interconnect with the Public Switched Telephone Network (PSTN) and will be delivered to the called party in the usual way.

Should customers have international branches or associates we can implement a secured path through the Internet to allow free on net calls between sites.

3.2. Asset life extension – future proofing
Because RGT’s network termination equipment enables existing PABX’s for IP telephony, there is no need to upgrade or replace existing equipment to realise the many benefits that IP telephony can bring. Importantly, as well as avoiding unwanted costs, this ensures that customers do not have to be disrupted or change their internal set ups to realise these benefits.

3.3. Business continuity and Risk management
Once connected to the RGT VOB network for inbound and outbound traffic Customers can take full advantage of the network’s inherent ability to provide enhanced business continuity capability. In case of inability to access an office for any reason or in case of service disruption, calls can readily be diverted to other designated answering points on the RGT network. This might be another branch office or to the homes of key workers who are equipped with an RGT VOB Home worker facility. This offers an inexpensive method of addressing a Director’s Duty of Care with respect to continuity of communications.

3.4. Number portability
Once a Customer’s numbers are ported to the RGT VOB network moving premises outside the local code boundary is no longer a problem. RGT can ensure that your numbers move with you.

3.5.Convergence
RGT’s VOB network is capable of carrying both voice and data services simultaneously. Should customers wish to take advantage of the economies and efficiencies this will bring, RGT’s QoS Service Management capability can prioritise voice and data traffic in line with the individual customer’s requirements.

3.6. Mobility
Customers who are connected to the RGT VOB Network will be able to access their network securely from anywhere where they can connect to a broadband connection. This could be via a WiFi hotspot in an airport, café, or Motorway Service Station, or via a broadband connection at a Hotel or at an associate’s office. They would then be able to make and receive calls as if they were in their own office.

Common Questions about Voice over Broadband

If Voice over IP is something you wish to consider for your company contact us.

Call us now, free on 0800 6 52 62 62.
Alternatively email us